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Job Details
Benefit & Risk Management Services, Inc
Administrative / Clerical
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| Job Title: |
COBRA Representative |
| Date Posted: |
Thursday, October 29, 2009 |
| Region: |
Rancho Cordova |
| Location: |
Rancho Cordova/Folsom |
| Job Id: |
-22648 |
| Job Rate: |
Hourly starts at $15 |
| Contact: |
jobs@brmsonline.com |
| Website: |
www.brmsonline.com |
| Description: |
Benefit & Risk Management Services, Inc. (BRMS), an innovative leader in the field of Third Party Administrators, has an incredible opportunity for a COBRA Representative. If you want to work at a successful, dynamic company that is experiencing unprecedented growth, then this may be the place for you. Through superior service and innovative technology, BRMS provides a single-source solution to administer a wide array of employee benefit plans including major medical insurance, Flex/125 Plans, COBRA, Retiree Administration, and Consumer-Driven Health Plans and HSA’s. Due to the confidential nature of this position, qualified candidates must be able to pass a full credit and criminal background check. NO RELOCATION PROVIDED. BRMS is an Equal Employment Employer.
Please note that our office will be relocating from Rancho Cordova to Folsom in December 2009.
Position Summary:
The COBRA Representative performs administrative duties to administer COBRA in accordance with all applicable state, federal, and carrier requirements.
Essential Duties and Responsibilities: The responsibilities include but are not limited to the following:
• Assist in administration of COBRA and employee status changes.
• Enter qualifying events, print election forms, and generate HIPAA certificates.
• Process new COBRA enrollments, which include sending all necessary notifications and setting up the appropriate accounts.
• Enter employee information received from clients into COBRA system.
• Create enrollment packets for individuals qualifying for COBRA.
• Bill individuals for COBRA payment.
• Collect payments from COBRA participants and post to system.
• Prepare COBRA deposit summary and send along with checks to Accounting.
• Handle customer service internal and external phone calls and e-mail inquiries from participants, clients and carriers.
• Receive and respond to letters, memos and other inquiries concerning enrollment, payment schedule, and termination of COBRA benefits.
• Process, collate, and mail Department of Labor Initial Notices.
• Mail Premium Due Notices, returning mail, or returning checks to clients who have made inaccurate payments.
• Process COBRA terminations and generate appropriate paperwork.
• Generate Group Weekly reports.
• Ensure compliance with federal and state COBRA regulations.
• Communicate with all levels of internal associates as well as management.
• Perform additional duties as assigned by Management.
Knowledge, Skills, & Abilities:
• Strong sense of urgency.
• Must demonstrate initiative, ability to be self-directed, as well as work effectively as part of a team.
• Ability to meet deadlines and multitask.
• Experience and understanding of COBRA management, rules, and regulations.
• Intermediate Excel skills (including ability to create and use basic formulas) and ability to learn proprietary software.
• Excellent customer service skills.
• Ability to perform data entry accurately, timely, and in excess of 75% of work day.
• Effective communication skills, including ability to read and write in English.
• Ability to assess and resolve problems, and know when to escalate issues to management.
Qualifications and Requirements:
Associate's degree (A. A.) or equivalent from two-year college or technical school; and one to two years related experience and/or training; and/or equivalent combination of education and experience.
HOW TO APPLY:
This position will remain open until filled. However, to ensure consideration of your resume, please apply immediately following the detailed instructions below:
• E-mail a cover letter and resume to jobs@brmsonline.com.
• Subject line of the e-mail should read “COBRA Representative (Rancho Cordova/Folsom)”.
• Cover letter must be placed as text in the body of the e-mail. The cover letter should express your interest in the position and explanation of your COBRA experience.
• Attach your most updated resume documenting your job history, duties completed, skills acquired, and salary requirements.
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